Terms of Service

1. Acceptance of Terms

By accessing, registering for, or using the REQUVIA platform ("Service"), you ("User", "Client", or "Organization") acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, do not access or utilize the Service.

Entity Notice: [Entity Name: To be finalized by legal counsel upon formal incorporation] ("REQUVIA", "we", "us", or "our").

2. Scope of Service

REQUVIA provides autonomous and recruiter-assisted talent automation tools, including candidate profile ingestion, multi-channel communication assistance (WhatsApp and Email integrations), follow-up cadences, and Workday application status tracking.

3. Account Security & Credentials

Users are strictly responsible for safeguarding their login credentials, session cookies, and multi-factor authentication (MFA) backup recovery codes. Users agree not to access unauthorized tenant workspaces or attempt reverse engineering of security boundaries.

4. Candidate Data Ownership & Licensing

The Client retains all right, title, and interest in and to all candidate spreadsheets, resumes, and communication records uploaded to their workspace. The Client grants REQUVIA a limited, revocable license to process candidate records solely to deliver the recruitment automation services requested.

5. AI & Human-in-the-Loop Oversight

REQUVIA uses artificial intelligence models to assist with message drafting, screening suggestions, and query classification. AI outputs are advisory tools and do not guarantee hiring decisions. Human recruiters must review and confirm all communications dispatched to candidates.

6. Contact & Grievance Redressal

For questions regarding these Terms or to file a formal grievance, please submit a ticket through our Grievance Portal or email hello@requvia.com.